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Check rooms and rates
From241US$ /night
Check-in
10Mar2026Select date
Check-out
11Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Prolongacion 5Ta. Avenida, Mz 20, Lote 006, Playa del Carmen, Mexico, 77710
-
Steps from the Beach
Great
8.2
7.7
/10

Princess Family Club Riviera offers a family-friendly experience with a wide range of amenities and activities designed specifically for children. This 5-star Playa del Carmen hotel features 144 spacious family rooms, multiple pools, and diverse dining options.

Rooms & Amenities

Rooms at Princess Family Club Riviera are designed for families, featuring configurations with two double beds or a king-size bed and a bunk bed. Each room includes modern amenities such as a flat-screen TV and air conditioning, ensuring a comfortable stay.

Dining Options

Dining options include the themed Pirate Buffet for families and seven à la carte restaurants offering Italian, Mexican, Asian and international cuisines. Guests can also enjoy snacks and drinks from several bars, including a lively pool bar.

Leisure Activities

Leisure activities include a water park, swimming pools, and a Kids' Club with organized events for ages 4 to 12. Special programs for teenagers ensure a variety of entertainment options for every family member.

Local Attractions

Located just minutes from Playa del Carmen's vibrant city center, Princess Family Club Riviera offers easy access to attractions such as Xavage Park by Xcaret and the Grand Coral Golf Riviera Maya. It is conveniently positioned for exploring the natural beauty of the Riviera Maya.

“For families seeking a balance, I noticed the kid-centric focus-splash pools, themed dining-though some areas show wear. While dedicated children's spaces impress, be aware that adult activities fill the evenings. It might be a solid choice if the price is right and you temper expectations on luxury.”
Hotel logo
Sophia TurnerEditorial Director at Spahotels
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Choose your room type

Princess Family Club Riviera offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Family Club Room Pool Access
2 persons
595 sq. feet 
3 Single beds
Shower
Coffee machine
Family Club Room
2 persons
595 sq. feet 
3 Single beds
Shower
Coffee machine
Family Club Pool Access
2 persons
595 sq. feet 
1 King-size bed
Shower
Coffee machine

Price and Room Availability

Check availability and prices for your dates now!

Facilities

Princess Family Club Riviera offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.1/10Review score

General

  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Lift
  • ATM/Cash machine
  • Barber shop
  • Fire extinguishers

Sports & Fitness

  • Fitness centre
  • Water sports
  • Tennis court
  • Billiard tables
  • Darts
  • Table tennis

Guest Parking

  • Dryer

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area

Business

  • Meeting/ Banquet facilities

Children

  • Cots
  • Babysitting/Child services
  • Baby pushchair
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Night club
  • Entertainment
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Massage

Room features

  • Air conditioning
  • Mini-bar
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Dryer

Media

  • AM/FM alarm clock
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Dining Onsite

Princess Family Club Riviera offers a delightful array of dining options, blending international flavors with a family-friendly atmosphere. From vibrant buffets celebrating culinary diversity to lively bars that cater to all tastes, each venue promises an engaging dining experience in a warm and inviting setting.
Princess Family Club Riviera Playa del Carmen Restaurant photo The photo shows the interior of a retro-themed diner. The walls are a mix of white and dark brown panels, with large posters advertising ice cream and other treats. 

The floor is a bold black and white checkered pattern. The seating consists of roun

Exclusive Buffet

International
Ambiance
Bright and bustling, perfect for families, offering a diverse dining experience.
Key Offerings
Enjoy an array of dishes prepared daily by dedicated chefs, ensuring every meal is a celebration of taste.
Reservation
Not needed.
Open for breakfast, lunch, and dinner.

Family Club's Pirate Buffet

Family-focused buffet
Ambiance
A playful and inviting atmosphere designed for families with children.
Key Offerings
Specially prepared dishes that cater to all ages, featuring fun themes and interactive dining.
Reservation
Not needed.
Hours vary.

Fantasy Bar

Snack bar and drinks
Ambiance
Lively and fun, featuring daily activities led by animators.
Key Offerings
A variety of premium drinks and light snacks, ideal for socializing and unwinding.
Reservation
Not needed.
Hours vary.

Sunset Lobby Bar

Bar and lounge
Ambiance
Elegant and relaxed, located in the lobby of the Grand Sunset Hotel.
Key Offerings
Artfully crafted cocktails and local beverages, perfect for enjoying the sunset ambiance.
Reservation
Not needed.
Hours vary.

Princess Family Club Riviera Location

Prolongacion 5Ta. Avenida, Mz 20, Lote 006, Playa del Carmen, Mexico, 77710
Map view
Prolongacion 5Ta. Avenida, Mz 20, Lote 006, Playa del Carmen, Mexico, 77710
Nearby
Punta Bete
3900 ft
Restaurants
Koh Thai
4900 ft
Predio El Limonar fraccion 2
Explore Playa del Carmen
Explore Playa del Carmen
Top Attractions
Activities
Dining
Entertainment
Playa
Playa
18 minutes walking
A beautiful beach known for its soft sand and vibrant atmosphere. Perfect for sunbathing and water activities.
El Camaleon Golf Course
20 minutes walking
An award-winning golf course designed by Greg Norman, featuring challenging holes and lush surroundings.
Punta Bete
10 minutes walking
Secluded beach access offering tranquility and stunning views. Ideal for picnics and beach walks.
Point Esmeralda
Point Esmeralda
35 minutes walking
A serene beach area featuring a river and picturesque scenery. Great for swimming and family outings.
Snorkeling Tours
10 minutes driving
Exciting snorkeling tours to nearby reefs available; gear rental and guided options offered for all skill levels.
Wellness Yoga Classes
15 minutes driving
Relaxing yoga sessions held at beachside studios or parks. Ideal for calming minds and rejuvenating body.
Koh Thai
Koh Thai
18 minutes walking
Authentic Thai cuisine in a cozy setting, featuring signature dishes like Pad Thai and Green Curry.
La 5ta Hacienda
La 5ta Hacienda
55 minutes driving
Traditional Mexican restaurant famous for its vibrant decor and dishes such as Ceviche and Tacos al Pastor.
Live Music at La Vaquita
15 minutes driving
A lively bar with weekly events featuring local bands and DJs. Family-friendly atmosphere during the day.
Teatro Los Fundadores
15 minutes driving
Cultural venue hosting theater performances and local events. Offers a glimpse into the arts scene in Playa.

Getting around
City Centre
Playa del Carmen10 min  ·  3.9 mi
Airports
Playa Del Carmen, Quintana Roo (PCM)15 min  ·  6.0 mi
Cozumel International Airport (CZM)62 min  ·  25.4 mi
Access exclusive early booking discounts.
Choose your spa escape today!
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel Princess Family Club Riviera provides visitors with a free full breakfast. 
Pets
Pets are not allowed.
Languages
Spanish
Number of rooms:
144
Former name
Family Club at Grand Riviera Princess

Reviews and Ratings

Reviews from guests about their experience.
Review score
Based on 268 verified reviews
7.7/10
Very good
69%
Recommend
Breakfast
8.4/10
Cleanliness
8.6/10
Comfort
8.3/10
Facilities
8.1/10
Free Wi-Fi
5.7/10
Location
8.2/10
Paid Wi-Fi
8.3/10
Staff
8.1/10
Value for money
8.0/10
Pros
Well-maintained grounds
Spacious rooms
Clean beach
Good food
Nice staff
Cons
Slow help
Guest reviews
based on 208 reviews
8.2/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Princess Family Club Riviera
What are the check-in and check-out times at Princess Family Club Riviera?
Check-in is at 15:00 and check-out is by 12:30.
How far is Princess Family Club Riviera from Aeropuerto de Playa del Carmen?
The hotel is located 5 km from Aeropuerto de Playa del Carmen, approximately a 20-minute drive.
What amenities are available at Princess Family Club Riviera?
Amenities include 12 pools, a spa and wellness center, a fitness center, beach access, and a kids' club.
Are there on-site dining options at Princess Family Club Riviera?
The hotel features an à la carte restaurant serving international cuisine and a snack bar.
Does Princess Family Club Riviera have a bar?
Yes, the hotel has multiple bars, including a pool bar and a lounge area.
What types of rooms are available at Princess Family Club Riviera?
Rooms include family rooms with two double beds, a king-size bed, and bunk beds designed for children.
Is parking available at Princess Family Club Riviera?
Free private parking is available on-site without the need for a reservation.
Does Princess Family Club Riviera offer any activities for children?
Yes, there is a dedicated kids' club offering supervised activities for ages 4 to 12.
Is Wi-Fi available at Princess Family Club Riviera?
Complimentary Wi-Fi is available throughout the property.
How far is Princess Family Club Riviera from the center of Playa del Carmen?
The hotel is approximately 5 km from the center of Playa del Carmen.

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